Monthly Archives: August 2016

How About Airlines Report

Reports of unruly passengers disrupting airline flights soared almost 17 per cent around the world last year, with incidents like verbally abusing or refusing to obey cabin crew occurring on one out of every 1,205 flights.

Some 10,854 plane rage incidents were reported to the International Air Transport Association by airlines in 2015, up from 9,316 incidents the year before.

This equates to one incident for every 1,205 flights, compared with one incident for every 1,282 flights in 2014.

IATA said planes were also forced to make emergency landings because escalating conflicts put passengers at risk.

The statistics were released on the sidelines of a United Nations aviation assembly in Montreal with industry officials estimating the cost of diverting a long-haul flight to remove an unruly passenger at $200,000.

In one incident in the United States, a man on a Southwest Airlines Co flight to San Francisco started a fight with a woman in front of him after she reclined her seat.

Witnesses said the woman claimed the man tried to choke her before the plane was forced back to Los Angeles airport and the rest of the passengers delayed for five hours.

“The kind of behaviours that … might be acceptable on the ground take on a completely different complexion when you’re in the air,” IATA spokesman Tom Colehan said.

Two years ago Virgin Australia was forced to deny one of its planes had been hijacked after a drunk and unruly passenger tried to enter the cockpit as a plane flew from Brisbane to Bali.

And last year Chinese police detained 25 angry plane passengers on a China Eastern flight who opened three emergency exit doors before take-off after their flight was delayed by snow.

Passengers aren’t the only ones who can cause problems in the air.

Korean Air executive Cho Hyun-Ah was jailed and forced to resign after raging at a flight attendant for serving macadamia nuts in a bag instead of a plate.

Cho was vice president in charge of in-flight service and lambasted the chief steward over the behaviour of his cabin crew before ordering the plane back to the gate so he could be ejected.

Mr Colehan said “frustrations with journey” including long security lines could be triggers.

“I don’t think anybody knows exactly the reason driving the rise,” he said. “Perhaps it’s just reflective of societal changes where anti-social behaviour is more prevalent and perhaps more accepted.”

Alcohol or drug intoxication was identified by IATA as a factor in 23 per cent of the cases.

Mr Colehan said airlines want airport bar operators and ground handlers to alert them about unruly passengers before they reach the gate so carriers can decide whether they may cause a disturbance at 35,000 feet.

“For bar operators and restaurateurs, we’re also saying to them — look, you also have a responsibility to make sure … you’re not promoting binge drinking,” he said.

What is Insurer Aetna Says

U.S. health insurer Aetna Inc said it would offer some customers discounts on Apple Inc’s smartwatch, marking the first deal made by the tech giant with an insurer for its devices.

Aetna, which has about 23 million members in the United States, will also give away the Apple Watch for free to its nearly 50,000 employees, Aetna said in a statement on Tuesday.

The deal could help Apple boost the appeal of its Watch to potential customers as the company looks to target health and fitness conscious users with its new device.

Aetna will discount a significant portion of the cost, and will offer users monthly payment options to pay off the remaining amount.

The discounts on the devices will vary for customers, according to Aetna spokesman Ethan Slavin.

However, reaction to the second edition of the Apple Watch has been muted since its launch earlier this month with the device likely to remain a niche offering, according to some analysts.

Apple shipped 1.6 million units of the original Apple Watch, in the second quarter, down by 56.7 percent from last year, according to research firm IDC.

In comparison, Fitbit Inc shipped 5.7 million units in that period.

Aetna is also developing health applications for Apple’s devices that will remind users to take their medications, order refills for prescriptions and message or call their doctor.

The applications, which will use Apple Wallet to allow customers to pay their bills, will be available early next year. (Reporting by Narottam Medhora and Siddharth Cavale in Bengaluru; Editing by Shounak Dasgupta)

Why You need Gifts for Your Business Clients

rahClients are incredibly important part of business; their relationship makes your company what it is. It’s important to be thoughtful when choosing gifts for them.

“A thoughtful gift and accompanying personal note provides a way to show your appreciation for your client in a powerfully human way,” said David Sturt, executive vice president of marketing and business development for O.C. Tanner, an employee recognition and corporate gifting firm. “It highlights the significance of the personal relationship itself, rather than on the day-to-day transactions of products and services. It elevates the relationship.”

Thoughtful gifts also have a natural reciprocal quality to them. When someone is appreciative of you, it elicits a natural response to see the things you appreciate about them, Sturt added.

Whether it’s a holiday greeting or a token of gratitude, here are 3 gifts for your business clients that fit any budget.

1. Thank your clients for their loyalty with a delicious bouquet of color, chocolate and sweet delight from Edible Arrangements. These fruit-based concoctions feature fruit in the shape of flowers, dipped in chocolate and will please any client you work with. Depending on the size of the client’s office, you can choose from a range of small arrangements to large that come with a personalized note.
2. Do your clients travel a lot to meet with you, or are you privy to their constant traveling? Up the entertainment factor with a Kindle E-Reader, which can hold thousands of books in one compact, easy-to-carry device. The touchscreen reads like real paper, with a battery life expected to last weeks at a time. Now, while you may only have to purchase one or two Kindles based on your business size and clientele, if you need a bigger logistics answer, Amazon offers a corporate bulk option, as well.
3. Raise spirits this season gift your clients with a fabulous bottle of wine outfitted with your company’s logo. Order a case or so at a time to gift to multiple clients or keep some around for the company’s holiday party. Efficiently gift this season by providing Personal Wine a list of names and addresses and the company ship them each a personalized gift. Furthermore, you have the ability to set delivery dates in advance so you won’t miss out on giving on important dates like holidays or special occasions.