They bought tickets to a big comedy show, but can’t use them without vaccination


BUFFALO, NY (WIVB) – In light of all the new COVID-19 restrictions on public gatherings, many Western New Yorkers are being forced to get vaccinated or lose their money. A local couple discovered that insuring tickets doesn’t even help.

“Basically it’s a waste to spend the extra money next time because it didn’t cover me to get my money back,” said Brandy Wyant, who refuses the COVID vaccine.

Albion’s mom, Brandy Wyant, has bought ticket insurance in case a disaster prevents her and her boyfriend from attending a comedy show at the KeyBank Center, but as far as she is concerned, a change in COVID-19 rules requiring vaccination is catastrophic.

“There was no stipulation about vaccination or anything like that,” Wyant told News 4.

With Morris, 4, Brandy told us, there was no vaccination requirement when she bought the tickets for the “Fabulously Funny Comedy Festival” and when the rules changed, Ticketmaster rejected her refund request, claiming that the event organizer, KeyBank Center, does not allow them.

She and her boyfriend refuse to be vaccinated against COVID-19.

“We both worked throughout the pandemic. We’ve been on the front line to work and we’ve spent our hard earned money on these tickets, and now they want to make a difference and they’re not giving us our money back, ”Wyant added.

She also found out what ticket insurance actually covers – car accidents, medical emergencies, situations where you can’t attend the concert.

Melanie McGovern of the Better Business Bureau told us that event insurance, like tickets or travel, usually covers a lot less than it covers, and you can still market your tickets with care.

“In a lot of cases, insurance companies have said that a global pandemic doesn’t count. But then again, if you take out insurance for anything you want to see what it covers, what it doesn’t cover, ”McGovern said.

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“Once you send that ticket, it’s gone. So you want to make sure you have this money on hand, either through a payment app or physically before transferring that ticket. Because there’s a good chance that if you sell it to someone who tries to rip you off, they won’t give it back to you.

Brandy told us that ticket insurance was $ 17 and the insurer’s policy would allow her to recoup her premium, provided it was before the gig and she had not filed a refund claim.

Unfortunately, Brandy filed a complaint.

Al Vaughters is an award-winning investigative journalist who has been with the News 4 team since 1994. See more of his work here. To submit a Call 4 action, click here.

Javier E. Swan

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